Incredible Rugs and Decor Reviews

4.7 Rating 3,880 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,880 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Great experience and great product! I can’t say enough good things about this company. I couldn’t believe how easy they made the process. The rug was all I had hoped for. The colors were perfect. The rug was very well made. I love my rug. I would definitely order from this company again.
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Posted 1 year ago
Great selection, good deals and smooth transaction & shipping process.
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Posted 2 days ago
The quality of the rug is fantastic.
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Posted 4 days ago
I have many of your rugs...yours are the ones that I look for first whenever I have need for a new rug. Many years ago I purchased four "Guggenheim" inspired rugs in an array of colors that are still fabulous! I look forward to any new design collections that you come out with in the near future. Not only are they all stunning, they are plush and well made treasures. Really stunning additions to any room. Thanks again. Regards.
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Posted 5 days ago
I am disappointed in the color. The green on the website doesn't match what I received. The one sent is very dark green. Also FedEx left it at the bottom of the stairs. They didn't deliver it to the door.
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Posted 1 week ago
Great product and great service
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Posted 1 week ago
Our Karastan rug arrived quickly and was wrapped carefully. It's beautiful and the pricing was the best on the internet.
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Posted 1 week ago
Love it. Looks just like the photo on line
Incredible Rugs and Decor 5 star review on 11th March 2024
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Posted 1 week ago
We are repeat customers. The order was filled very quickly. We reported an item missed; customer service was crazy fast with investigating the problem, identifying the issue and very quickly getting it resolved. Outstanding service. Great product.
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Posted 1 week ago
The service and product was perfect. The rug was beautiful and I will buy from them again
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Posted 1 week ago
Best quality rugs! Best prices! Love their coordinating decor feature. Best service!
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Posted 1 week ago
Great prices and quick ordering process.
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Posted 2 weeks ago
It was easy to find the many different sizes available and appreciate the availability of returnable samples of the area rugs I am considering purchasing. Thank you
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Posted 2 weeks ago
I have recommended Incredible Rugs to recent guests in my house . Customer Service is excellent. Prices are good, and inventory includes many beautiful choices. Shipping was fast . All FIVE STARS !
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Posted 2 weeks ago
Excellent in every way. The rug arrived much faster than predicted. Perfect condition. Thrilled. The price was great
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Posted 2 weeks ago
Good quality. Beautiful addition to our home.
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Posted 2 weeks ago
Absolutely love our rug. The tool that allows you to upload picture of your room and visualize the actual rugs in them is so helpful.
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Posted 2 weeks ago
Wonderful selection of sizes and colors of rugs to compliment our areas!
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Posted 2 weeks ago
I have had multiple single carpet orders over time. This last was a multiple (3) rug order on Valentines sale. My CC was charged immediately but after 7 days nothing about shipping. Late that afternoon 2 showed up. When I called, they said none were shipped. He was surprised to hear two were at my door but no info one the third one. I had based my order on the missing carpet which had been listed as last one in stock. It took awhile but they found it was coming from a separate location. I only buy Karastan..,the Sapphire Amara is perfect, rich colors and soft under bare feet. The Ayanda is perfect colors, nice texture but the motif is not as crisp at the photo. The third rug, an Echo, I have only looked at the unwrapped corner. It is very flat, this rug is intended for a guest bedroom where the hardwood can get very cold in winter. I am sure the muted grey tones will be a good choice. I will do business w IRnD again
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Posted 2 weeks ago
This rug is lovely with a soft texture to it. I had ordered the sample prior to purchasing the rug, which was very helpful to be able to see the exact colors. The colors were very close to the pictures on the website. Unfortunatley the rug pad I ordered arrived a couple of days after the rug, so I had to wait to roll it out, but the wait was worth it.
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Posted 2 weeks ago
I have ordered this set of rugs from incredible rugs before, and just wanted to add one more to my collection. Everything perfect and professional as always!
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Posted 2 weeks ago
Incredible Rugs and Decor is rated 4.7 based on 3,880 reviews