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Incredible Rugs and Decor Reviews

4.7 Rating 3,763 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

Company Reviews

Product Reviews

4.7

Based on 3,763 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 7th December 2022

Incredible Rugs and Decor 5 star review on 7th August 2022

Incredible Rugs and Decor 5 star review on 8th June 2022

Incredible Rugs and Decor 5 star review on 1st May 2022

Incredible Rugs and Decor 5 star review on 25th March 2022

Incredible Rugs and Decor 5 star review on 25th March 2022

Incredible Rugs and Decor 5 star review on 12th February 2022

112

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience and great product! I can’t say enough good things about this company. I couldn’t believe how easy they made the process. The rug was all I had hoped for. The colors were perfect. The rug was very well made. I love my rug. I would definitely order from this company again.”

Helpful Report

Posted 1 month ago

“Re-decorating my living room. I had replaced my carpet with a new wood floor and needed an area rug. I came across this site and ordered the Karastan Marash Ezine Cream area rug. I couldn't be more pleased with the quality, color and how well it makes my room look !”

Posted 4 days ago

“I love my rug. I was expecting a light but I love tha black. I would do it all over again. I will keep my eye open for your rugs. Madolynn Bouton”

Posted 5 days ago

“We love our black, white & gray area rug. However, it arrived with an error. The corner gray stitching that goes all around the area rug is cut. It is missing about 1-2 inches. I’m going to try to hand stitch it but I’m disappointed. It’s such a hassle to send the rug back so I hope this works. I expected the rug to be perfect since I couldn’t use the discount for this particular rug company at Incredible Rugs & Decor.”

Posted 1 week ago

“I love the rug! It is beautiful. The shop keep me informed of when the rug would be delivered. Excellent service. I will purchase more there!!)”

Posted 1 week ago

“Very friendly people. Wrong shipping address was put in and they corrected and handled very promptly!!! Love my rugs they are beautiful.”

Posted 1 week ago

“Very pleased with my shopping experience.”

Posted 1 week ago

“So happy with Incredible Rugs and Decor and our rug. We had been searching and searching, and finally landed on the rug we wanted. Incredible Rugs and Decor had the BEST price and free shipping!”

Posted 1 week ago

“lovely rugs and great service.....F.Nabers”

Posted 1 week ago

“Loved rug”

Posted 1 week ago

“Such wonderful kind people with beautiful and non-toxic rugs. Love love love and will recommend to all my friends.”

Posted 1 week ago

“Rug is beautiful, as advertised, though the long side dimensions given were not quite accurate. And delivery took far too long.”

Posted 1 week ago

“The order process was quick and easy. Rug arrived very quickly. Unfortunately the color didn't work for me so I had to return it. The return process was easy and the customer service was excellent.”

Posted 1 week ago

“As of now, the large rug was defective and the smaller white rug was received dirty as if someone dragged it on the edge. I will contact you and discuss the defective areas with photos. Otherwise, it was a good experience.”

Posted 1 week ago

“After selecting my area rug I was contacted to see if I wanted to order a sample before having my large area rug sent. I did that and was so glad because the sample showed me that the rug I had chosen was not going to work with my decor. They saved me from making an expensive mistake. Their customer service was great”

Posted 1 week ago

“I have 2 Karastan rugs from Incredible Rugs and Decor and am waiting for a 3rd. They have impeccable service and quality rugs. I would definitely recommend.”

Posted 1 week ago

“I received all 3 of my rugs and runners in excellent condition and was informed promptly of when the order would ship. The rugs are beautiful and I couldn’t be happier. Will only use Rugs and Decor from now on.”

Posted 1 week ago

“Amazing staff! Very helpful.”

Posted 1 week ago

“Excellent service”

Posted 1 week ago

“easy to order, and very nice looking rug!”

Posted 1 week ago

“Great customer service. An item I purchased came damaged, and they replaced it promptly. The team was great to work with getting it replaced.”

Posted 1 week ago

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Incredible Rugs and Decor is rated 4.7 based on 3,763 reviews