Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.71

4.7 Rating 3,892 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,892 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 8th April 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and product was perfect. The rug was beautiful and I will buy from them again”

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Posted 1 month ago

“Best quality rugs! Best prices! Love their coordinating decor feature. Best service!”

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Posted 1 month ago

“Great prices and quick ordering process.”

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Posted 1 month ago

“It was easy to find the many different sizes available and appreciate the availability of returnable samples of the area rugs I am considering purchasing. Thank you”

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Posted 1 month ago

“I have recommended Incredible Rugs to recent guests in my house . Customer Service is excellent. Prices are good, and inventory includes many beautiful choices. Shipping was fast . All FIVE STARS !”

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Posted 1 month ago

“Excellent in every way. The rug arrived much faster than predicted. Perfect condition. Thrilled. The price was great”

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Posted 1 month ago

“Good quality. Beautiful addition to our home.”

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Posted 1 month ago

“Absolutely love our rug. The tool that allows you to upload picture of your room and visualize the actual rugs in them is so helpful.”

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Posted 1 month ago

“Wonderful selection of sizes and colors of rugs to compliment our areas!”

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Posted 1 month ago

“I have had multiple single carpet orders over time. This last was a multiple (3) rug order on Valentines sale. My CC was charged immediately but after 7 days nothing about shipping. Late that afternoon 2 showed up. When I called, they said none were shipped. He was surprised to hear two were at my door but no info one the third one. I had based my order on the missing carpet which had been listed as last one in stock. It took awhile but they found it was coming from a separate location. I only buy Karastan..,the Sapphire Amara is perfect, rich colors and soft under bare feet. The Ayanda is perfect colors, nice texture but the motif is not as crisp at the photo. The third rug, an Echo, I have only looked at the unwrapped corner. It is very flat, this rug is intended for a guest bedroom where the hardwood can get very cold in winter. I am sure the muted grey tones will be a good choice. I will do business w IRnD again”

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Posted 1 month ago

“This rug is lovely with a soft texture to it. I had ordered the sample prior to purchasing the rug, which was very helpful to be able to see the exact colors. The colors were very close to the pictures on the website. Unfortunatley the rug pad I ordered arrived a couple of days after the rug, so I had to wait to roll it out, but the wait was worth it.”

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Posted 1 month ago

“I have ordered this set of rugs from incredible rugs before, and just wanted to add one more to my collection. Everything perfect and professional as always!”

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Posted 1 month ago

“I have purchase seven rugs from Incredible Rugs and Decor within the past three months. I am very happy with them all. I love their huge selection and almost always they offer a 11, 15 or 20% discount. And that is in addition to their free shipping. They really worked with me when I had a small problem. I would use them again in a flash.”

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Posted 1 month ago

“Incredible Rugs is a wonderful place to buy rugs. The view in your room feature worked beautifully. I ordered late on Monday and received my beautiful rug 4 days later. The colors online were very accurate and I couldn’t be more pleased with the quality.”

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Posted 1 month ago

“I love my rug! It is perfect and customer service is excellent.”

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Posted 1 month ago

“Good Selection & good Holiday pricing. Found the Sizes I needed, in good colors. To each, their Own.”

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Posted 2 months ago

“Incredible Rugs and Decor has a wide selection of rugs and great pricing. The Loloi rug I bought arrived quickly and was the best price out there. I am very happy with the rug and the service provided by Incredible Rugs and Decor.”

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Posted 2 months ago

“Ordering was so easy! We found this rug at a furniture store and waited two months for it to be delivered - and they sent the wrong color. Then they tried to charge a restocking fee. This site had the exact same rug at a slightly better price, and it was delivered in days with free returns! It's perfect. The rug colors are much richer than in the photos.”

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Posted 2 months ago

“Love the rug, the only thing I wished it had was fringe on the ends like the bigger one I have(same rug) over all my experience with the company was great! Great customer service and great delivery.”

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Posted 2 months ago

“Nice rug and fast delivery.”

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Posted 2 months ago

Incredible Rugs and Decor is rated 4.7 based on 3,892 reviews