Great company with great products! I am a first time customer with Incredible rugs & decor and I am beyond pleased especially with the customer service I received. We recently moved and I didn't catch that my new shipping address didn't populate correctly when placing my order. I caught my mistake too late. Fedex wouldn't make any changes for me, I emailed Incredible rugs directly and Emily jumps through hoops to get the rugs redirected to me! They did such a wonderful job and the rugs are perfect! I would highly recommend and will shop with this company again.