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Incredible Rugs and Decor Reviews

4.7 Rating 4,026 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
Company Reviews Product Reviews
8
 Insights Metrics Info
4.7
Based on 4,026 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

Write Your review

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Cathy
Verified Buyer
“The rug was not the quality for the price point!”
Helpful Report
(Boerne, TX) - Posted 10 months ago
Anonymous
Verified Buyer
“everything was on time and as expected.”
Helpful Report
(Boerne, TX) - Posted 10 months ago
Alice
Verified Buyer
“Easy on line ordering process with true to color pictures and wide selection of sizes of rugs. The delivery was flawless and timely and the quality of the product was excellent. I will be a return customer and referral to others.”
Helpful Report
(Boerne, TX) - Posted 10 months ago
"Dan"
Unverified Reviewer
“I've bought several rugs from you guys. The experience is always great.”
Helpful Report
Posted 10 months ago
Laurie
Verified Buyer
“I love the huge selection of beautiful rugs and the ability to place them in my room was extremely helpful!”
Helpful Report
(Boerne, TX) - Posted 10 months ago
Carrie
Verified Buyer
“Great customer service and the rugs are very good quality.”
Helpful Report
(Boerne, TX) - Posted 10 months ago
Anonymous
Verified Buyer
“We got exactly the rug we wanted for 40% less than we could've purchased it from a local retailer. I was a bit apprehensive about making the purchase online but was pleasantly surprised by the experience. Communication was excellent. The rug was delivered three weeks earlier than expected, and sooner than the local businesses said was possible. I would absolutely buy from this business again.”
Helpful Report
(Boerne, TX) - Posted 10 months ago
George
Verified Buyer
“Our rug selection was even more beautiful than the online pictures. The show in room tool is fantastic and works incredible.”
Incredible Rugs and Decor 5 star review on 5th October 2024 Incredible Rugs and Decor 5 star review on 5th October 2024 Incredible Rugs and Decor 5 star review on 5th October 2024
Helpful Report
(Boerne, TX) - Posted 10 months ago
"CN"
Unverified Reviewer
“This was a very easy to use website with excellent selection and detailed information on the products. Checkout was easy. I would recommend this website”
Helpful Report
Posted 11 months ago
Jess
Verified Reviewer
“Rug was delivered quickly and in perfect condition, exactly as expected- love it! Team was so nice too, generous when shipping needs changes, they covered the increased cost and make sure everything was smooth. Grateful and a fan, will order again soon!”
Incredible Rugs and Decor 5 star review on 16th September 2024
Helpful Report
Posted 11 months ago
""
Unverified Reviewer
“Your website is very good. While I realize how difficult it is to get real accurate pics of the rug colors, might be good, if possible, to take all rug photos under the same light.”
Helpful Report
Posted 1 year ago
""
Unverified Reviewer
“Easy to use website. Check-out is quick.”
Helpful Report
Posted 1 year ago
"Megan"
Unverified Reviewer
“great site and typically excellent service!”
Helpful Report
Posted 1 year ago
"Karen H
Verified Reviewer
“Purchased 8 ×10 for bedroom. Lovely color and nice thick pile dressed up that room. Just what I was looking for. Speedy delivery.”
Helpful Report
Posted 1 year ago
"Phyllis A
Verified Reviewer
“Very well run company and nice area rug.”
Helpful Report
Posted 1 year ago
"Dave C
Unverified Reviewer
“Absolutely love all of our rugs because hey combine beautifully with all of our decor subtly without overpowering. The quality is Karastan!”
Helpful Report
Posted 1 year ago
"Lynn K
Unverified Reviewer
“We just Love our new area rug!! The colors match our dining area perfect! Could not be happier with service we received! Ordered the Rug on Monday, by Friday, it was on my door step!! Great company to do business with!!”
Helpful Report
Posted 1 year ago
"Elaine P
Verified Reviewer
“Great customer service, both online and over the phone. It's been a pleasure to deal with Incredible Rugs. The prices are competitive, and they have been extremely helpful in amending an order and getting a custom sample ordered. Great company!”
Helpful Report
Posted 1 year ago
James
Verified Buyer
“Rug and customer service are great.”
Helpful Report
(Boerne, TX) - Posted 1 year ago
Sharon
Verified Buyer
“I love my rug but repeatedly have requested shipping labels so I can return the three samples I bought. This is not my first purchase from you all. I am quite disappointed.”
Helpful Report
(Boerne, TX) - Posted 1 year ago
Incredible Rugs and Decor is rated 4.7 based on 4,026 reviews
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