Incredible Rugs and Decor Reviews

4.7 Rating 3,881 Reviews
93 %
of reviewers recommend Incredible Rugs and Decor
4.7
Based on 3,881 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Incredible Rugs and Decor Reviews

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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The last two rugs I got were great and good quality
Helpful Report
Posted 1 month ago
After searching for the right carpet we found it here.. couldn’t have been easier ! Can’t wait to install it in our family room.
Helpful Report
Posted 2 months ago
I ordered four rugs from Incredible Rugs over the past year. They offer the best pricing that I have found and excellent service. Their website is easy to use. My orders arrived on time and in good condition.
Helpful Report
Posted 2 months ago
The rug was not as pictured on website. I thought it was a denim blue, looked dark and described as denim. It was more of a silvery blue which has a silvery sheen and makes it look like poor quality
Helpful Report
Posted 2 months ago
I spent a lot of time choosing my new rug. It looks and feels wonderful. I should have also ordered a mat to go under it, but I thought that was included in my order.
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Posted 2 months ago
The rug that I ordered is a great value. While the colors were a bit paler than what I saw in the pictures the rug is plush and quite well made for the price. I would buy from this company again.
Helpful Report
Posted 2 months ago
Great service and quick delivery. The rugs are plush, nice quality.
Helpful Report
Posted 2 months ago
I purchased a rug at Home Goods for my living room. They did not sell matching rugs in a smaller size so when I did a Google search for the rug manufacturer and rug name, I came across Incredible Rugs and Decor. I actually was worried it was a scam website LOL but because they had so much detail and so many rug options I thought I would try it. They had the exact matches to my rug in the smaller size. I ordered two and they arrived in a matter of days. I am extremely pleased with the rugs, pricing, and delivery. Thank you! Will definitely use Incredible Rugs and Decor again.
Helpful Report
Posted 2 months ago
I ordered this on line , they reached out to me because the size I ordered cannot be shipped from their store. The rug arrived in perfect condition and earlier than expected. I love the rug it’s fabulous.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 2 months ago
I have purchased numerous rugs and have never been disappointed. The quality of the rugs are truly amazing
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Posted 2 months ago
I wanted to replace my 3 year old rug. Found my rug easily and purchase was smooth.
Incredible Rugs and Decor 5 star review on 3rd January 2024
Helpful Report
Posted 2 months ago
Rug is of good quality. I love how thick and comfortable it is under my feet. Shipping was fast and product was better than expected. The picture didn’t do it justice online. It’s really lovely. Great customer service
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Posted 2 months ago
We LOVE our 2nd rug fr Incredible Rugs. They're vibrant, beautiful, and high quality. We will never buy a rug fr any other co!
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Posted 3 months ago
Good service, fast delivery. Very happy with the rugs. Would buy from them again.
Helpful Report
Posted 3 months ago
I love the rug! Thank you!
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Posted 3 months ago
Rug is fine, lovely. Pile is a little short but I didn’t pay much so it is perfectly fine.
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Posted 3 months ago
The rug I ordered truly is incredible ! I grounds the room and ties it all together
Helpful Report
Posted 3 months ago
The rug we ordered is very pretty and colors matched the online picture very well. The agent We worked with was very helpful. I gave the rug three stars because it is quite thin and lighter in weight than I thought it would be. It doesn’t lie completely flat on the floor. It is pretty in the room.
Helpful Report
Posted 3 months ago
The rugs ar pretty and durable. I love them
Helpful Report
Posted 3 months ago
Rug worked out great. Picture attached. I would also like to commend your company on excellent customer phone support. I have called several times and have always been greeted promptly by pleasant, and exceptionally competent and helpful staff. I am very appreciative of your product line and ease of use .
Incredible Rugs and Decor 5 star review on 14th December 2023
Helpful Report
Posted 3 months ago
Incredible Rugs and Decor is rated 4.7 based on 3,881 reviews