Incredible Rugs and Decor have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
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Great price and great service.
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- Leslie F
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Great service and wonderful products at a discounted price.
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- Milena
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This Rug is incredible looking and just waht I wanted for Lanai door. It looks better than the pic. Nice and thick also; for the price, its like stealing; really. Beautiful and very happy!!!!
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- "\"Anthony I
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I discovered this company quite by accident. I have ordered several samples which were delivered timely and credited back promptly when returned. I subsequently purchased 2 area rugs. I have been extremely pleased with the quality and prompt delivery of both. Their sales prices are head’s above other companies!
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- Pamela H
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I am very pleased with my new rug; it’s exactly what I wanted. The perfect statement piece to tie together the complementary colors in the great room. Customer service was excellent; delivery was very fast. Thank you, Incredible Rugs and Decor; you are the Best!
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- Marsha L
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The expected delivery time was 1-2 weeks and arrived nicely packaged in 3 days.
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- Leslie F
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Ordering was so easy! We found this rug at a furniture store and waited two months for it to be delivered - and they sent the wrong color. Then they tried to charge a restocking fee. This site had the exact same rug at a slightly better price, and it was delivered in days with free returns! It's perfect. The rug colors are much richer than in the photos.
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- Elizabeth
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Great products. Fast shipping. Easy returns.
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- Carol B
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Once again I have ordered rugs from this company, and they have been very competitively price and wonderful to work with. Deliveries, returns on samples, information and keeping me informed. I would highly recommend them.
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- Anonymous
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Incredible Rugs is a very good company and will be buying more from them in the future. My rug was delivered promptly and packaged very well. I received my refund on the sample I ordered promptly and with out concern. I wish all companies ran their business as well as Incredible Rugs.
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- Tammy C
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The rug arrived within days of ordering and I’ve since returned my samples and have received my refund.
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- Cheryl A
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First, I absolutely love the rug. It's great quality, soft and the colors are perfect. I am 100% pleased with the entire process from ordering samples, return and refund of samples and receiving the final rug ordered. The communication was top notch. An e-mail was received with every step in the process. I would highly recommend working/ordering from Incredible Rugs and Decor. I will certainly order from this company in the future.
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- Pamela B
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This is my seconded time ordering from incredible rugs. It is a pleasure doing business with them. I have dealt with a lot of online businesses and l have had a lot of issues with different companies. So I appreciate a hassle free experience that I received from incredible rugs. They have great prices and customer service. I would definitely order from them again when I am in need of another rug.
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- Vincent V
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I am very pleased with my new rug; it’s exactly what I wanted. The perfect statement piece to tie together the complementary colors in the great room. Customer service was excellent; delivery was very fast. Thank you, Incredible Rugs and Decor; you are the Best!
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- Marsha L
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I called the number provided and immediately had a customer service person on the phone to answer all my questions.
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- Leslie F
