Incredible Rugs and Decor have a Customer Happiness Grade of A. Customers love their prices, delivery, customer service, returns process and refunds.
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Google found your link to the rug I was searching for. When I got to the order page, I did have to Refresh the page but after that I was easily able to complete my order, AND you even had a weekend sale so I easily input the code. Gee I hope the shipping goes as well as this did. You had THE BEST PRICE for this rug. Thank you.
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- ""
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Great price and great service.
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- Leslie F
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Great service and wonderful products at a discounted price.
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- Milena
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Once I decided to place my order the website was easy to use and I really appreciated the confirmation of my order and great communication about delivery.
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- Kimberlee N
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Emily contacted the manufacturer for us ,as the size we needed was temporarily sold out! She immediately obtained confirmation with the upcoming availability date and anticipated delivery for our order which helped us so much …It worked out quite well with her most professional customer assist,and attention to every detail of our order.
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- Karl &
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I discovered this company quite by accident. I have ordered several samples which were delivered timely and credited back promptly when returned. I subsequently purchased 2 area rugs. I have been extremely pleased with the quality and prompt delivery of both. Their sales prices are head’s above other companies!
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- Pamela H
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Ordering was so easy! We found this rug at a furniture store and waited two months for it to be delivered - and they sent the wrong color. Then they tried to charge a restocking fee. This site had the exact same rug at a slightly better price, and it was delivered in days with free returns! It's perfect. The rug colors are much richer than in the photos.
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- Elizabeth
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Great products. Fast shipping. Easy returns.
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- Carol B
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Once again I have ordered rugs from this company, and they have been very competitively price and wonderful to work with. Deliveries, returns on samples, information and keeping me informed. I would highly recommend them.
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- Anonymous
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Incredible Rugs is a very good company and will be buying more from them in the future. My rug was delivered promptly and packaged very well. I received my refund on the sample I ordered promptly and with out concern. I wish all companies ran their business as well as Incredible Rugs.
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- Tammy C
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The rug arrived within days of ordering and I’ve since returned my samples and have received my refund.
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- Cheryl A
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First, I absolutely love the rug. It's great quality, soft and the colors are perfect. I am 100% pleased with the entire process from ordering samples, return and refund of samples and receiving the final rug ordered. The communication was top notch. An e-mail was received with every step in the process. I would highly recommend working/ordering from Incredible Rugs and Decor. I will certainly order from this company in the future.
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- Pamela B
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Fantastic product! Fantastic Customer Service!!
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- Samuri V
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Great company with great products! I am a first time customer with Incredible rugs & decor and I am beyond pleased especially with the customer service I received.
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- Kristie W
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Beautiful rug and best customer service! I purchased a rug for my living room and loved it so much that I just ordered 2 more, 1 for the front door and 1 for the kitchen.
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- Judith G
