“
Loved the rug that I ordered but unfortunately the colors just didn’t work in our room.
The communication concerning the return was prompt and clear. The whole process was seamless and I would definitely order again!
So appreciate the great service!
”
posted 1 week ago
- Debbie
“
Your customer service is responsive.
”
posted 3 weeks ago
- Nancy D
“
Smashing Success! We were apprehensive about ordering our rug online, but the quality and service we received from Steve and crew at Incredible Rug was amazing. The beauty of a real Karastan Rug is something that add immeasurable enjoyment to our home! 💕
”
posted 4 weeks ago
- John C
“
Incredible Experience! We love the rug, it is definitely 5 stars. The service and personalized support I received from the folks at Incredible rugs would be 10 stars if possible. Great team to deal with and we're looking forward to years of enjoyment from our rug. Thanks for the Incredible experience!
”
posted 1 month ago
- Jon L
“
The website is very easy to navigate. It’s fast and complete input accessible for every selection. And if you can’t the customer service is spectacular. And very polite!
”
posted 1 month ago
- "\"PCH3\""
“
Great product and great service
”
posted 1 month ago
- Patricia
“
We are repeat customers. The order was filled very quickly. We reported an item missed; customer service was crazy fast with investigating the problem, identifying the issue and very quickly getting it resolved. Outstanding service. Great product.
”
posted 1 month ago
- Pat
“
The service and product was perfect. The rug was beautiful and I will buy from them again
”
posted 1 month ago
- Margo
“
Best quality rugs! Best prices! Love their coordinating decor feature. Best service!
”
posted 1 month ago
- Vickie
“
I have recommended Incredible Rugs to recent guests in my house . Customer Service is excellent. Prices are good, and inventory includes many beautiful choices. Shipping was fast . All FIVE STARS !
”
posted 1 month ago
- Carolyn T
