“
Email communications kept me informed on my rugs’ location and delivery times.
”
posted 1 month ago
- Jill
“
They Had Me at Hello! This was my first time ordering at Incredible Rugs and Decor and it definitely won’t be the last. The rug I ordered was perfect for our room. But almost even more impressive was the customer service, excellent communication and in our case, fast delivery. This is a company you can trust!
”
posted 3 months ago
- Julie G
“
Such a smooth transaction.
I was pleased with:
1) the way this company took care of my order 2) the prompt delivery
3) the rug itself
4) assistance in finding their recommended vacuum for my hand-knotted wool area rug. (They sell the SoniClean upright that’s supposed to be just right for the rug.)
Best of all, a real person answered the phone when I called!
”
posted 3 months ago
- Marti V
“
Once I decided to place my order the website was easy to use and I really appreciated the confirmation of my order and great communication about delivery.
”
posted 5 months ago
- Kimberlee N
“
Emily contacted the manufacturer for us ,as the size we needed was temporarily sold out! She immediately obtained confirmation with the upcoming availability date and anticipated delivery for our order which helped us so much …It worked out quite well with her most professional customer assist,and attention to every detail of our order.
”
posted 6 months ago
- Karl &
“
I discovered this company quite by accident. I have ordered several samples which were delivered timely and credited back promptly when returned. I subsequently purchased 2 area rugs. I have been extremely pleased with the quality and prompt delivery of both. Their sales prices are head’s above other companies!
”
posted 8 months ago
- Pamela H
“
I am very pleased with my new rug; it’s exactly what I wanted. The perfect statement piece to tie together the complementary colors in the great room. Customer service was excellent; delivery was very fast. Thank you, Incredible Rugs and Decor; you are the Best!
”
posted 9 months ago
- Marsha L
“
The expected delivery time was 1-2 weeks and arrived nicely packaged in 3 days.
”
posted 10 months ago
- Leslie F
“
I Highly Recommend Incredible Rugs. I have ordered several rugs and love them all. Huge selection, great prices and fast delivery.
”
posted 11 months ago
- Susan H
“
I think that the rug is of very high quality and it is so soft and comfortable. Easy order and delivery process!
”
posted 1 year ago
- Merideth
