Incredible Rugs and Decor Reviews

Name: Incredible Rugs and Decor
Address: 1514 S. Main St., Boerne
Rating: 4.71

4.7 Rating 3,892 Reviews

93 %

of reviewers recommend Incredible Rugs and Decor

4.7

Based on 3,892 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Incredible Rugs and Decor:

Impressive selection of quality home decor, rugs, lighting, pillows, and art at values that are nothing short of Incredible.

Visit Website

Phone:

888-219-7847

Email:

service@incrediblerugsanddecor.com

Location:

1514 S. Main St.
Boerne
78006

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Incredible Rugs and Decor 5 star review on 8th April 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased numerous rugs and have never been disappointed. The quality of the rugs are truly amazing”

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Posted 3 months ago

“I wanted to replace my 3 year old rug. Found my rug easily and purchase was smooth.”

Incredible Rugs and Decor 5 star review on 3rd January 2024

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Posted 3 months ago

“Rug is of good quality. I love how thick and comfortable it is under my feet. Shipping was fast and product was better than expected. The picture didn’t do it justice online. It’s really lovely. Great customer service”

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Posted 3 months ago

“We LOVE our 2nd rug fr Incredible Rugs. They're vibrant, beautiful, and high quality. We will never buy a rug fr any other co!”

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Posted 3 months ago

“Good service, fast delivery. Very happy with the rugs. Would buy from them again.”

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Posted 3 months ago

“I love the rug! Thank you!”

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Posted 3 months ago

“Rug is fine, lovely. Pile is a little short but I didn’t pay much so it is perfectly fine.”

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Posted 3 months ago

“The rug I ordered truly is incredible ! I grounds the room and ties it all together”

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Posted 4 months ago

“The rug we ordered is very pretty and colors matched the online picture very well. The agent We worked with was very helpful. I gave the rug three stars because it is quite thin and lighter in weight than I thought it would be. It doesn’t lie completely flat on the floor. It is pretty in the room.”

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Posted 4 months ago

“The rugs ar pretty and durable. I love them”

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Posted 4 months ago

“Rug worked out great. Picture attached. I would also like to commend your company on excellent customer phone support. I have called several times and have always been greeted promptly by pleasant, and exceptionally competent and helpful staff. I am very appreciative of your product line and ease of use .”

Incredible Rugs and Decor 5 star review on 14th December 2023

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Posted 4 months ago

“I ordered my first rug and it arrived very quickly and was packed very well. Exactly what i ordered. Will be ordering another one”

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Posted 4 months ago

“Beautiful high quality rugs.”

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Posted 4 months ago

“This was my first experience ordering an area rug online and it could not have been better. From the beginning to the end, the customer service department walked me thru the entire process. They were patient with me as I had many questions. I certainly didn’t want to order a rug this size only to return it. In the end, I ended up with exactly what I wanted and I love it. The rug arrived within days of ordering and I’ve since returned my samples and have received my refund. The whole process seemed seamless.”

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Posted 4 months ago

“First, I absolutely love the rug. It's great quality, soft and the colors are perfect. I am 100% pleased with the entire process from ordering samples, return and refund of samples and receiving the final rug ordered. The communication was top notch. An e-mail was received with every step in the process. I would highly recommend working/ordering from Incredible Rugs and Decor. I will certainly order from this company in the future.”

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Posted 4 months ago

“The rugs in person are gorgeous. We are very pleased how they look in our home. We have bought several different Karastan Rugs over the years and all of them are wonderful. Incredible rugs and decor is such an amazing place to purchase from. Customer service have been so friendly and helpful.”

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Posted 4 months ago

“Incredible Rugs & Decor had done a great job in the following areas: (1) great selection (2) very helpful and prompt communication (3) competitive pricing. I would definitely recommend Incredible Rugs and Decor.”

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Posted 4 months ago

“Very happy with my purchase. It is a beautiful well made rug and the process of ordering it (from samples to the delivery of the actual rug) was was so easy and the staff was beyond helpful. Will definitely be using this company in the future.”

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Posted 5 months ago

“We love our rug we’ve been looking everywhere for a certain design to match our decor. We walked in Karastan and found exactly what we like.”

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Posted 5 months ago

“The rug arrived faster than I expected. The colors are true to the pictures and very soft. The customer service has been so helpful and eager to help when needed.”

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Posted 5 months ago

Incredible Rugs and Decor is rated 4.7 based on 3,892 reviews