I needed a pad for a living room rug I recently purchased from a different vendor. I ordered the Karastan All Felt Pad in the 9’ x 12’ after researching what would be best for my hardwood floors. The ordering was easy and I felt I got a very good price. No sales tax and free delivery to my door. The communication from Incredible Rugs regarding tracking was fantastic and it was delivered to my home very timely. (In fact it came several days before my carpet that I purchased from a different company). I was very impressed with Incredible Rugs, I will for sure use them again.