I order a sample rug. It arrived promptly and I loved it . I was told that if I returned the rug the cost of the rug would be applied to my new purchase. Now, if I chose not to purchase the larger rug I could simply return the sample rug. The price the fellow told me shipping should be approximately $10. Ok fair. I took the chance ....I’ll spend ten dollars to return it if I didn’t care for it. But, I loved it!!! Found it on Overstock for approximately $50 less. Your company said they couldn’t match the price because the name was different. Ok, sorry...I had to save myself money so I ordered from Overstock. Went to the UPS store to return your rug. I was quoted a dollar amount in the thirties. What??? Sooo. Instead of shipping I kept the $20 rug. Although I kept the sample rug, I would have preferred my money back. Hope this information helps you in the future. Also, I hope you follow up with a response so I know my comments counted. Thank you!
2 years ago
Read Incredible Rugs and Decor Reviews
Incredible Rugs and Decor has a 4.72 average rating from 2,638 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial