The delivery was very fast. Only Fedex messed up. According to them they did not deliver the rug on 8/9/2020, ( the promised day ) , b/c no One was at home. What??? We were home the whole day. They did not knock or ring the door bell. They delivered it today, again no notification. No knock on the door or ring on door bell. What is it with Fedex?? I do not have a crystal ball to see through the door. I was happy with your company. When I e-mailed you regarding this problem yesterday, Robert replied to me even it was Sunday. We appreciated it very much. Not so much with Fedex. For the poor performance by Fedex I can not give you the highest rating. Interestingly I expected the rug rolled up for the transport. It was in a big paper box, taped and retapped. Is that how you ship carpets? Just curious. The rug is Ok. It just be a while before it looses its folds from the transport. Thank you. Magdalena Clark