What a great option for old homes with drafty windows! Our home's windows are so drafty that the curtains in our bedroom would move/blow when it was windy out. The communication with Indows was excellent, and our questions were answered promptly. We thought the measuring process would be a pain, and we were worried we would not be accurate enough, but the kit they sent along with the instructional videos made it very easy. The Indows were delivered in a large wooden crate, and they made it through shipping unharmed (just some dirt marks on the silicon tubing, most of it came off with Castille soap, but some dark smudges did remain on the white tubing--our only disappointment). Our windows are huge, so we installed the little safety chain provided and inserting them was a 2 person job. There was a little bit of a learning curve with the first Indow, but we can take them in and out fairly easily now. The fit was perfect, and we noticed a difference in the temperature of our home right away. Our house stayed warmer, our furnace ran less, and our curtains are no longer blowing in drafts. The product looks great, and blends right in with our woodwork! We will definitely order more for the few windows we didn't do, and we would recommend this company and product to anyone.