I was hugely impressed with the level of detail in the report, the effort taken to really understand the overall themes, and the level of insight into the big picture of the full story as well as the small details of each episode. I found both the highlighting of strengths very encouraging and the descriptions of weaknesses useful with very insightful suggestions for improvement. I will definitely act on most of the suggested ideas for improvement and will be highly likely to resubmit a new draft, especially to the same consultant. In summary, the analysis greatly exceeded my expectations, and was great value for money. Many thanks to the analyst for such a considered analysis. First rate. Simon Preston