I ordered a HP Photosmart 8150, 97 Ink cartridge costing over $84, which would not work in my printer. I called tech support and found out that there were different letters next to the model number of the cartridge. Unfortunately, the one that was sent was the wrong one. The agent offered to sell me the correct 97 cartridge for $54 +. I was very annoyed. Why didn’t customer service tell me to check the model number on the inkjet cartridge so that I would receive a working replacement. Your service sucks.
1 year ago
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