I purchased the stainless steel brake line kit for a stock 1965 Plymouth. The kit came with purple and blue anodized fittings that connect to the master cylinder. A very visible location and not one easily covered up. No where on the web site does it mentions the anodized fittings.
When I called customer service they told me that’s the way they come and nothing can be done. I asked for either brass or stainless fittings to be sent to me so I can swap they out. Without a pause, he replied, we don’t do custom orders. When I asked to speak with a supervisor I was told he was busy. The customer service rep asked for my name and number and told the supervisor would give me a call. No call was ever received. I also sent emails to sales and technical support but no reply.
I took an hour or so and I removed the anodized finish and it looks great on the car.
Not the customer experience I expected which is the reason for the three stars but the product is great quality and installed without any issues.
4 years ago
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