Terrible experience with Insight UK. I ordered two monitors and a docking station, however, I accidentally ordered these as two separate orders. I quickly raised a support ticket asking them if they could merge the two orders so I would not have to pay for shipping twice. Support came back to me saying that they cannot merge orders placed with a credit card, but that they could cancel the orders so that I could place them again as one. I told them to go ahead, they cancelled the orders, only to find out that it's impossible to order again because they've discontinued the monitors! No one knows what happened, whether they've really been discontinued, whether it's a glitch, or whether someone had quickly bought all of the available stock. They cannot un-cancel orders. It's all a mess! They -of course- instantly charged my card, the balance won't be released for a few days, I'm not getting my monitors, and the closest available alternative costs £80 more.
4 years ago
Insight UK has a
1.5
average rating
from
43
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.