I use instacart because I am on oxygen and even going to pickup curbside is a challenge for me and my lungs. So I pay the $10 membership fee to purchase items at a higher rate than in the stores plus the service fees, and let’s not forget shopper tips to use your unpredictable services. However; after my latest experience, I am looking for alternatives. My recent experience entails my shopper saying she was unable to find one of my 3 item order. She also made it a point to state that she had even asked the manager for the main item (boars head chicken salad) and that he told her there was none as well. I contacted the manager (Andrew) immediately and he told me there was plenty -- despite trying to track down my instacart shopper -- who had already left the store faster than any other day-- he said he would hold 2 of them for me to pickup. Then I paid for them over the phone so I can drag myself and my heavy oxygen tank to pickup the main food item. It really defeats the purpose of paying instacart.
1 year ago
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