I am once again extremely frustrated with my Instacart experience and haven’t used them in 9 months because of their sloppy practices. With one car between us, I made an exception today out of necessity and placed an order at 12:40 PM, expecting it to arrive in time for the holiday afternoon cooking. However, it's now hours past the expected delivery window and it still hasn't arrived. To make matters worse, my shopper didn’t even begin shopping until 6:30 PM—on the day before a major holiday! By the time they finally started shopping, many of the items I needed (previously marked in stock) are now out of stock. This is beyond disappointing. I understand things can get busy around the holidays, but this is completely unacceptable. I won't be using Instacart ever again. Major fail Instacart!