We had a package delivered today. It was a father's day gift from our daughter. Upon delivery, my husband signed for it but then, the delivery person wanted to scan his ID! He refused. We are not in the habit of letting strangers scan our personal information. We felt very bad for the delivery person who started crying & said that Instacart will charge her for the item because we refused. If this is indeed your policy, you should probably revisit it for the privacy/security of your customers & the sake of your employees. In addition, I understand that you require this if the package contains alcohol or medications. It was neither.