I ordered dinner from a restaurant through instacart and when my order never arrived the customer support agents were quick to let me know they have nothing to do with the restaurant portion of the app. I contacted uber eats (via chat as there were no numbers working) about the missing order, they took the complaint ticket @ 3:30 buy responded @ 11pm to let me know I had no claim to a refund. Even after I let them know I had received a code for the driver and I have a ring camera that proves he never delivered my order, expensive lesson learned.
9 hours ago
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