My order was entered at 11 a.m., it is now 3 p.m. and it still isn't showing for the shoppers....I know this because I know 2 shoppers and both said it has not hit the system yet. I'm told they hold orders until they can group them with at least two other orders for the same shopper so that they make more money. I have called twice to complain, because I canceled this same order yesterday because it was taking too long. Of course, customer service is out of the country so not only can't you understand them, they can't really do anything about the problem. This will be my last instacart order...just not worth the aggravation...