The communication and promtness of the staff was excellent. I had an event that i needed my new smile by and the end production date was the day i needed them. Staff helped push the production earlier and i had them posted the day i required them. The teeth look absolutely stunning. I have received soo many comments. They have boosted my confidence in smiling a lot more...BUT...unfortunately, i have had a few other issues. While they are in, my speach is like i have a lisp and i always feel thirsty because they do feel fake like novelty teeth you buy for halloween. I can drink with them in but i cannot eat with them in. Maybe its just me. I have been wearing them now for a week and half on and off and i still get the same results. So...as long as i don't talk or eat and only smile, they are perfectly fine