instasmile Reviews

Name: instasmile
Address: 123 Fish Drive, Suite 200, Angier, North Carolina
Rating: 4.66

4.7 Rating 479 Reviews

92 %

of reviewers recommend instasmile

Company Reviews

Questions

Metrics

4.7

Based on 479 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 73%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

(855) 955-5910

Email:

info@instasmile.com

Location:

123 Fish Drive,
Suite 200,
Angier
North Carolina
27501

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instasmile 1 star review on 9th June 2020

Ruben Alves

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got my insta smile top teeth (only needed top teeth) about 8 years ago and they are still going strong!! I even had an issue with them when I first got them and customer service was excellent, they sent me a new product right away no questions asked. I wear them every day and will not go anywhere without them!! They are a life changer for me. I could smile again and talk to people without putting my hand in front of my mouth. People have no idea that I have missing teeth. I don’t know why there are so many negative reviews because I absolutely love mine!! My whole life changed and my confidence level is so much better!! I work with the public and was so embarrassed about my missing teeth. Thank you insta smile for making my life better!! (Hugs)”

Helpful Report

Posted 7 months ago

“This is not just a negative review — this is a warning. Instasmile’s veneers are dangerous. On first use of their third set of veneers — which were extremely tight — one of my natural, visible teeth was completely pulled out. It was broken but not loose, and I followed their instructions exactly. After reporting the injury and providing clear photographic evidence, their response was appalling. No apology. No accountability. Just a refund and a cold reminder that I used the product “at my own risk.” That alone should tell you everything you need to know. This company dismisses real injuries caused by their product and hides behind legal disclaimers. I now face hundreds of pounds in dental costs and emotional distress, with no support from them whatsoever. Please, avoid this company at all costs. If you value your teeth, do not take the risk. I am taking legal action and sharing this to protect others from experiencing what I did.”

Helpful Report

Posted 22 hours ago

“I had ordered a replacement of set which was received and fit perfectly. After 5 days of use part broke off while removing. I had the original set a had for two years with no issues and clearly knew how to take care of them. They said it was not a manufacture defect and would not replace it. I don’t understand how after 5 days it could break and not be an issue with the way it was manufactured.”

Helpful Report

Posted 1 month ago

“Won't send me what I want, but will charge me $25 for them to put a sealed product back on a shelf. I got denied lass than 12 hours after applying but they still sent the product, that I now have to pay to ship back and pay to put back on a shelf.”

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Posted 2 months ago

“Timely -Thorough - Would refer to anyone I know for use of your product -Job well done -- Steven Warren”

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Posted 5 months ago

“The guys were great talking me through the process and the end product is spot on”

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Posted 5 months ago

“Very professional and great communication. Definitely recommend. They do take some time to get used though. Great alternative to costly implants.”

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Posted 5 months ago

“Absolutely perfect from start to finish”

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Posted 6 months ago

“It did take a good few attempts to get my impressions right but team were very patient and explained different things to try - I got there eventually ?”

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Posted 6 months ago

“Love them so much the confidence they have given me is beyond this world x”

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Posted 6 months ago

“My experience with instasmile was great. I made my impressions sent them back and wow, how I was surprised on how well the looked and felt. I had to get use to having them in my mouth for a while but now im all smiles. I purchased the natural look and I have to say Instasmile nailed it even with 2 missing front teeth. Thank you very much instasmile.”

Helpful Report

Posted 6 months ago

“So happy with my teeth. I wouldn’t go out in public but now I’m so confident and comfortable going places. Changed my life. Thankyou instasmile”

Helpful Report

Posted 6 months ago

“Great product, very pleased with mine. Needed a little help in getting top set impressions correct after a couple of trays, success. Advisory notes about my overbite and how to use the vaneers. Lovely people in customer service, friendly and efficient with my order. Very pleased, would recommend them. Decent price for a bespoke product.”

Helpful Report

Posted 6 months ago

“It's really hard to get the impressions right. They keep failing you for no reason. And also will never get a real person to help you by phone or video call.”

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Posted 6 months ago

“The step by step instructions to guarantee a good impression which is important for smooth problem free experience.”

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Posted 6 months ago

“Really impressed with my new teeth they fit perfect cannot feel them once they are clipped into place”

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Posted 6 months ago

“I received my top teeth today I wasent expecting much but iv got to be honest they look amazing and fit perfectly.I will be ordering for the bottom set .”

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Posted 7 months ago

“I am so thrilled with my teeth that I have offered to do a video review for instasmile! I have a genetic tooth condition which means the clip-ins are literally life changing for me. I’m so pleased I finally have my smile back and am no longer frightened to share it with the world. Thank you so much instasmile”

Helpful Report

Posted 7 months ago

“My new. Smile is life changing although the impression process was a bit discouraging because it took 6 tries but once I finally had them approved the process was super quick. I can’t stop smiling and feeling so confident.”

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Posted 7 months ago

“After reading all the reviews I most certainly will not be spending my hard earned money with this company.. I’m very sorry you all had to experience such horrible service for something that a lot of people need to have a beautiful smile. I know how wanting to have that feels as my teeth are just so disgusting but the cost of going to a dentist is just so expensive and my insurance does not cover dental.”

Helpful Report

Posted 7 months ago

instasmile is rated 4.7 based on 479 reviews