I wish I could leave 0 stars. I ordered my kit back in October 2019, I did the impressions, sent the pics and after 2 weeks of emails back and forth (they wait days to respond) we finally got them approved and sent in. I waited forever got my veneers and they were so tight it chipped my tooth, they didn't fit, if I got the back to fit the front didn't go up all the way and I whistled when I talked. If I got the front the whole way up the back wouldn't go up. I sent a video and they finally sent me a new kit but it took a while. I did kit number 2, the trays they use now are huge but I followed the directions, sent it in and waited and waited and waited. I tracked it and the impressions had been sitting in their PO box in OH for over a week (Jan 27th). I sent multiple emails and finally February 11th they claim they got the impressions and they failed due to movement. There was absolutely NO movement, I used both hands to hold them in place with my elbows on a table. I even left it in longer than they said to. Now they are refusing to send me out a new kit, they want me to pay for a whole new kit because they claim they sent one and it failed. They won't get a supervisor, somebody will supposedly call in 48 hours. I have contacted my bank. I would NOT use use them, please stay away. Not worth it. I paid over $600 and got absolutely nothing from them.