Worst experience with any company ever. Stay away from interactive brokers. I tried to open a new account on 9/16/2024. I sent my funds to them immediately $6,000. I spent the next 3 weeks trying to get the status of my new application, literally 15+ hours on the phone. Every time I would call in there would be a 30+ minute wait time. I was given all sorts of promises like my account review had been escalated/prioritized and then days would go by with no updates. Finally on 10/7/2024 I was told my application was denied. I called in to find out why but they wouldn't provide any reason. I then tried to get my $6000 transferred back to my account and their systems had an error. I called in to get this corrected and they have to open a ticket to investigate. No ownership of any customer issue taken by anyone at interactive brokers. I asked to speak to a manager/supervisor or any leader and was told that was not possible. The FCA really needs to investigate this company, because I think they are just there to take people's money. I am not sure anybody has ever withdrawn their investment, with a profit, from this company.after all these difficulties, I was glad 𝐒𝐄𝐄𝐊𝐑𝐀 𝐈𝐋.𝐂𝐎 𝐌 helped me to recover my funds without any further delay