We had a fantastic experience working with Carolina at International Citizens Insurance. She was incredibly responsive, knowledgeable, and went above and beyond to help us navigate a complex situation involving both international and domestic coverage—with a preexisting condition to consider. Health insurance can be overwhelming and confusing, but Carolina made the process feel manageable. She presented clear options, answered all our questions thoroughly, and made sure we felt supported every step of the way. We’re grateful for her help and would highly recommend working with her!