Overall the experience was very enjoyable. *** was right on point with communication and time tables. The group was housed at two separate B&B's which made it a little challenging to connect but not impossible. Even though totally aware that the itinerary may change from what is published and was fine, it certainly did not fall in line with what was expected after reading the on-line schedule. We expected the first day tour to be via motor coach and it ended up being a walking tour, which was not what we were expecting. The coach tour into the Highlands was wonderful and *** did a great job of driving and pointing out landmarks, etc. It would have been nice to have had at least one stop on the return trip in order to use restrooms. Thankfully *** had alerted our smaller group that we should take care of that prior to getting on the bus at Loch Ness! Overall, it was a wonderful weekend and I would recommend it to anyone as long as they understand there is more walking involved than was communicated on line.