The trip to Dover from London was a great experience. The drive was friendly helpful. The trip from Dover to the airport was not a good experience. The drive left early which we were okay with but 40 minutes into the drive he got a message that he forgot 2 passengers so had to turn around. After picking them up he had to get gas, which you would think he would have done that before leaving. You could tell he wasn’t real prepared for the trip. He was still getting dressed when he arrived. I would still recommend the company. It was a smooth transaction on the first trip. He picked us up at our Air BnB and delivered our luggage while we visited the castle in Dover.