Ordered two items for very sick pets that I needed fast. Said it we in stock online, but then was told they are being drop shipped from the manufacturer. Paid for express courier delivery and over a week later, no tracking numbers, being fobbed off by insipid emails and no joy. Extremely unhappy this company may be responsible for the death of my pet. Impossible to get a fast response. And they are palming me off saying it's the distributor at fault Learn from my lesson and pay a bit more and buy elsewhere. Going to be putting in a complaint with my bank. AVOID AT ALL COSTS.