Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,027 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,027 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 3rd August 2024

170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was in great condition, delivery was good”

Helpful Report

Posted 12 hours ago

“I ordered a clear mantis enclosure and it was not clear instead it had white plastic and black text all over it, what a scam.”

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Posted 1 day ago

“I called because I couldn't see on the website where to cancel my subscription, they guy on the phone was extremely bizarre and just spoke over the top of me. I found how to cancel, and will never order from here again, more than half of the locusts are always dead!”

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Posted 1 day ago

“Really great service”

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Posted 1 day ago

“All life food delivered quickly and alive”

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Posted 4 days ago

“Customer service is brilliant even when you have issues someone is ready and willing to help resolve. Products delivered quickly and in good condition. Will be using this supplier again”

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Posted 6 days ago

“Excellent service as always, staff are so helpful & friendly. Bulbs are always well packed & livefood alive & healthy. Wouldn't buy from anywhere else. Many thanks to all the staff. Kindest regards, Sandra.”

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Posted 6 days ago

“First time using internet reptile and would like to say great service & quick delivery”

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Posted 1 week ago

“Order of fruitflies. Unfortunately arrived damaged by Royal Mail. Internet reptile immediately sent replacement. Unfortunately this also was crushed by Royal Mail. IR issued a quick refund. Internet reptile were great and quick at dealing with the issues but in future don't use Royal Mail.”

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Posted 1 week ago

“Perfect delivery and live food really good”

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Posted 1 week ago

“Delivered on time and packaged carefully so the isopods I ordered were safe and well :)”

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Posted 1 week ago

“Brilliant company and customer service,in one of my orders a bulb was broken they got back to me straight away and sorted it out so I now get most of my stuff from internet reptile”

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Posted 1 week ago

“Easy to order and goods delivered quickly without any problems. Great as usual”

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Posted 1 week ago

“I've ordered a couple of times with them now and I find they are well priced and have a wide range of products so I will be using them in the future.”

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Posted 1 week ago

“Beautiful website and lovely products! Also, generous reward points!”

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Posted 1 week ago

“It is a pleasure for me browsing and buying from Internet Reptile and the reason is the fact that customer service is excellent also great communication skills.”

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Posted 1 week ago

“Great service and fast delivery will be shopping with you again. Thank you”

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Posted 1 week ago

“I ordered on 16th July and still haven’t received the thermostat that I paid for. I contacted internet reptile and told them that my old thermostat had broken and I needed a replacement for my snake who’s life depends on it. I haven’t heard from them for weeks and it seems clear they are only interested in money not the well being of animals!!! Keep well clear of this company”

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Posted 1 week ago

“Fantastic, amazing, top notch can tell this is a good Christian company.”

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Posted 2 weeks ago

“Very pleased with new vivarium fast delivery 5* review”

Helpful Report

Posted 2 weeks ago

Internet Reptile is rated 4.8 based on 12,027 reviews