Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,773 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,773 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 8th March 2026

194

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have given 4 stars as the product was great but the courier used to deliver it were awful. The driver initially lied that he had attempted delivery and he hadn't as I had proof. The item was already 2 days late at that point.”

Helpful Report

Posted 6 days ago

“All items arrived ok and on time. Packaging could have been a little better, but nothing was damaged, so no complaints. Thank you”

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Posted 1 week ago

“I was happy with the products but the delivery was shocking wasnt internet reptile fault at all they stated live inset on the box but my box turned up battered and has popped 1 of my blood worm bags :( but that wont stop me using these again”

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Posted 1 month ago

“One ordered delivered very quickly but still waiting on other as out stock and said back in this week so fingers crossed sent soon . Gotta be honest not happy that they took money but took u 4 days to let me know was out stock but as long as come this week all good”

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Posted 1 month ago

“Nicely handled by staff everytime I visit. I appreciate the bit of knowledge gained on crested geckos from staff also. Helped a little in me keeping my daughters alive. Many thanks”

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Posted 1 month ago

“The Calci worms were the biggest and liveliest I have purchased anywhere, so great. The packaging however was inadequate as they had escaped the box and some were getting out of the plastic around it, into my other post. I am sure the postie was thrilled to see them all.throbbing around the box, through the clear plastic bag and dropping out.... 😆”

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Posted 1 month ago

“Good quality products at reasonable prices. The delivery was quick too. The only issue I had was the discount code didn’t, and wouldn’t, apply. When I noticed I emailed and they did credit my account with the amount the discount code would have saved me, but as someone who doesn’t order items from here regularly it is pretty pointless.”

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Posted 2 months ago

“Was glad to get my replacement VU lamp for my crested just disappointed I could only buy 1 from the email letting me know they were back in stock so had to pay double the delivery cost to get the spares”

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Posted 3 months ago

“Lamp was well packed and arrived quickly.”

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Posted 3 months ago

“Item packaged well but some of the wood effect arrived chipped off in places. Fair price and Internet Reptile posted same day of purchase. Delivery company delivered a day late.”

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Posted 4 months ago

“Great products. There was a shipping issue that mean some of my order was missing but they rectified this quickly. Will be ordering from again”

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Posted 5 months ago

“Brilliant company, good choice of live food, easy to track the delivery, the goods were packed with care and arrived undamaged. Unfortunately for me the fruitflies I bought did arrive all dead BUT when talking them about the issue they were friendly and helpful. They sent me out a new lot of fruitflies (which arrived all alive) free of cost that basically arrived quickly. Great communication would recommend and will be buying again!”

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Posted 5 months ago

“They deliver fast and are cheaper then the other reptile stores”

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Posted 6 months ago

“Overall, great service and customer experience.”

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Posted 7 months ago

“I use 3000+ crickets a month and I have used Internet Reptile for this for a few years now. The prices are great and the quality of the livefood is excellent and always well packed. The website states that livefood is sent for next day delivery if ordered before 12pm but over the past few months this has not been the case. I make sure I order my livefood before 10am but it has not been dispatched until the next day, sometimes the day after. They should not advertise next day delivery if they aren't going to actually do it.”

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Posted 7 months ago

“Very good acrylic enclosure for slings fast delivery”

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Posted 8 months ago

“Orders arrived fairly quickly. Still waiting on a reply for the faulty T5 shade dweller uvb lamp I returned. Would've given a 5 star rating but heard nothing in return. Everything else was perfect.”

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Posted 9 months ago

“Fast delivery, but one item came damaged already, I have emailed but I’m assumed they don’t work on weekends so im waiting a while for them to get back, that or they are very slow”

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Posted 9 months ago

“Had an issue with a damaged strip light when it arrived, internet reptile sent me a replacement straight away, with no issues, thank you.”

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Posted 10 months ago

“Order process was easy, delivery was fast, had a little problem when order arrived but was quickly rectified”

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Posted 11 months ago

Internet Reptile is rated 4.8 based on 12,773 reviews