Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,392 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 19th April 2025

Katy Lamb

Internet Reptile 5 star review on 13th March 2025

Ellie Mcveigh

Internet Reptile 5 star review on 8th March 2025

Melvyn Saunders

190

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the website and service from Internet Reptile. I ordered a new RCT-24 to replace my original ST-24 not realising they were different. My old one stopped working but it was much easier to set up. This updated version is mind boggling and even my husband who is an engineer, found it tricky until it twigged. The 4 stars is for the service but I would give the RCT 3 stars. I wish I had spent extra and bought the humidistat instead.”

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Posted 9 months ago

“Great price and quick delivery,,,, and when I had a problem because I did not receive my locust they replaced them and they came really quickly,,,, so happy,, I always buy from them”

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Posted 10 months ago

“I have made a few orders and i find that the items are all affordable and get delivered on time. The only issue I've had is that when i order frozen reptile food one or two items usually arrives defrosted which can be disappointing.”

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Posted 11 months ago

“With the grapevine branch, if you want it large I’ll say get next size up, as in my 4ft long viv it looks tiny in it. However, it was delivered on time and most definitely am a loyal customer so I’ll be using the service again.”

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Posted 1 year ago

“Whilst I did have to get a replacement as the original tanks panels were smashed, it was dealt with quickly and professionally.”

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Posted 1 year ago

“Quick delivery and reasonably priced items.”

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Posted 1 year ago

“Change of product”

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Posted 1 year ago

“Really good products and good range, shame a lot of things are often out of stock with no “notify when back” option”

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Posted 1 year ago

“Very good prices however I have had issues in the past with missing / wrong items.”

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Posted 1 year ago

“Interet reptiles is a brilliant place to order reptile supplies however sometimes the shipments can take longer than expected”

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Posted 1 year ago

“its normaly good value for money has a lot of deals and benafits”

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Posted 1 year ago

“We bought a bearded dragon set up, prompt delivery however was damaged in several places. Part of the rear panel was snapped off, plastic rail cracked and slight damage on the corner of the top panel. Reported to internet reptile who did offer a replacement however agreed to receive replacement rails and a voucher.”

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Posted 1 year ago

“Very impressed, no dead bugs!!”

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Posted 1 year ago

“Only given 4* as the the oak tronchos was broken into several pieces on arrival, internet reptile issued a returns label but I couldn't be arsed to mess about returning. So shall not be ordering anymore branches from them. The risk of them arriving intact is too high in my opinion due to the lack of care from courier services”

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Posted 1 year ago

“Products were as advertised and packaged carefully. There was an issue with the first delievery (my fault) but support was quick to respond and help me resolve the issue.”

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Posted 1 year ago

“Usually very reliable and good quality insect.”

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Posted 1 year ago

“Great prices and delivery!”

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Posted 1 year ago

“Very quick and easy”

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Posted 1 year ago

“Happy with order other than one bag had been opened and was taped shut. Would’ve preferred a new bag that hadn’t been opened.”

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Posted 1 year ago

“Hi, there was nothing wrong with the goods but the delivery driver left them at our local post office and as I’m disabled by the time I got a lift to collect them they were thawing. I had to throw the rats away.”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,392 reviews