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Internet Reptile Reviews

4.8 Rating 12,449 Reviews
95 %
of reviewers recommend Internet Reptile
4.8
Based on 12,449 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Internet Reptile Reviews

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great, Swift service. P&P could be highlighted before making or before committing to a purchase. On the whole good experience. 8/10
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Posted 2 years ago
Amazing I've used a couple of stores for my reptiles and this one has provided the best customer service.my bugs I got on subscription are all alive which is great and when I messed up a order they were happy to help
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Posted 2 years ago
Great selection of products and competitive prices.
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Posted 2 years ago
Products were packaged and sent well. Unfortunately the live food I ordered was delayed a few days by Royal Mail and so some perished. The dry food I ordered was perfect.
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Posted 2 years ago
Great service and helpful advice via the chat function.
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Posted 2 years ago
Very good service and products. Unfortunately a bulb arrived broken, I sent an email and within an hour a replacement had been dispatched. Very good customer service.
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Posted 2 years ago
I visited the associated shop in Nottingham ( I was in Nottingham visiting family) .. As I was buying uv tubes and basking bulbs I though it’s be safer than posting. sadly they were unable to apply a discount code I had due to the computerised inventory system failing .. I also had to pay full price in cash.
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Posted 2 years ago
I have used these for a while now and never had any problem! Always receive everything ive ordered! And to a good quality! Unfortunately im not gonna be able to use them anymore as the shipping cost is £5.99 and i know they have no control over this but i cant afford another £6 ontop of what i buy im going to have to look for a cheaper shipping price else where or see if i can find a discount code for somewere else, as even though ive been a good customer for so long i never get any discount codes?
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Posted 2 years ago
Everything went Good
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Posted 2 years ago
Very helpful, providing really good information and recommendations. Prices better than anywhere else I could find locally or online. Had to split my order into 3 seperate ones to use the discount codes, but not an issue. Products delivered quickly as arranged, but there was some damage (could have been down to courier rather than Internet reptiles) Overall very happy with my new setup.
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Posted 2 years ago
Helpful staff.
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Posted 2 years ago
Great price compared to other sites, even with P&P. Slight delay in delivery due to the strikes. New home for my sons stick insects.
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Posted 2 years ago
Waited longer for delivery due to post strike but you kept us updated Unfortunately Indi will not eat the zoo food
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Posted 2 years ago
the description of the light I bought didn't state the size. I took a gamble and it was much smaller than expected.
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Posted 2 years ago
swift delivery and good quality food all frozen and arrived on time as stated
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Posted 2 years ago
Not easy to get hold of for pre-sales advice, but had the best prices and fast delivery time
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Posted 2 years ago
Increasingly delivery fast and really good quality items and feeder insects. Would order again.
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Posted 2 years ago
Arrived promptly packaged well haven't tried it yet hence 4 stars but will update later
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Posted 2 years ago
Bugs delivered so quickly and such good service
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Posted 2 years ago
Fantastic service, only thing I had to email them after 4 days to book delivery (pallet) I assume this is down to them being busy. Will definitely use again based on my experience.
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Posted 2 years ago
Internet Reptile is rated 4.8 based on 12,449 reviews