Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,615 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waited longer for delivery due to post strike but you kept us updated Unfortunately Indi will not eat the zoo food”

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Posted 3 years ago

“the description of the light I bought didn't state the size. I took a gamble and it was much smaller than expected.”

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Posted 3 years ago

“swift delivery and good quality food all frozen and arrived on time as stated”

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Posted 3 years ago

“Not easy to get hold of for pre-sales advice, but had the best prices and fast delivery time”

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Posted 3 years ago

“Increasingly delivery fast and really good quality items and feeder insects. Would order again.”

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Posted 3 years ago

“Arrived promptly packaged well haven't tried it yet hence 4 stars but will update later”

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Posted 3 years ago

“Bugs delivered so quickly and such good service”

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Posted 3 years ago

“Fantastic service, only thing I had to email them after 4 days to book delivery (pallet) I assume this is down to them being busy. Will definitely use again based on my experience.”

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Posted 3 years ago

“Still the best online company for reptile goods. I made two large orders. The boxes arrived damaged. I'd been sent the wrong colour of one thing and the coco coir was sent in smaller blocks that didn't add up to the amount I'd ordered (though this might well have fallen out of the box in shipping due to the big split in the side on arrival.) The micro crickets I ordered were almost entirely dead (but the two boxes of small/medium crickets were mostly okay). I also ordered a ton of soil (one split in one of the bags of soil), bark, supplements etc and that all arrived in good condition. I messaged via live chat to sort the above and got nothing back despite it saying I'd be emailed. I have now sent an email as well and I'm waiting to hear back from that.”

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Posted 3 years ago

“Great purchase, good delivery. Have yet to install the product to give any further info. Thanks.”

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Posted 3 years ago

“Great products and choice”

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Posted 3 years ago

“It’s alright.”

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Posted 3 years ago

“My items arrived quickly however the items I bought (cork bark rounds) were broken in transit. However, customer support were very helpful and they helped solve the situation in a satisfactory manor. Will use them in future and recommend to others.”

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Posted 3 years ago

“Always prompt, good quality crickets, love the ability to pause cancel or skip on the deliveries.”

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Posted 3 years ago

“Very good, easy delivery”

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Posted 3 years ago

“Quick postage and good products”

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Posted 3 years ago

“Good, delivery was slower than usual this time but only a couple of days”

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Posted 3 years ago

“Communication was brilliant throughout the purchase and delivery. The site was organised with mentioning the possible delay with postal strikes beforehand. Really good service throughout.”

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Posted 3 years ago

“Really impressed with these my LG has enjoyed them at every meal time. All arrived alive and very lively, I can't comment on postage as there was a postage strike hence 4*.I will definitely be ordering and reviewing again!”

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Posted 3 years ago

“Reptile food was good but bought a uvb as my dragons had died and when I got it, it didn't work sent it back and still waiting for a refund to be sent”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,615 reviews