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Internet Reptile Reviews

4.8 Rating 11,854 Reviews

95 %

of reviewers recommend Internet Reptile

Company Reviews

Product Reviews

4.8

Based on 11,854 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 13th April 2024

Internet Reptile 5 star review on 13th April 2024

Internet Reptile 5 star review on 8th March 2024

Internet Reptile 5 star review on 8th March 2024

Internet Reptile 5 star review on 28th February 2024

Internet Reptile 5 star review on 24th February 2024

Internet Reptile 5 star review on 1st January 2024

Hollie De La Huliniere

164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good company with really fast delivery”

Posted 2 years ago

“Easy to use website, nice loyalty programme, really fast delivery and well-stocked products. Packages are always packed well so I've never had anything broken in transit. They usually have various discounts on as well which is always nice!”

Posted 2 years ago

“The service was second to none, I have no complaints with the service, But their is always room for improvement.”

Posted 2 years ago

“First time ordering and was a bit of a faff as the item arrived damaged and they wouldn't replace it until it was sent back, and they'd received and checked it even tho I explained I needed it asap. They did however send out the replacement when they received the faulty one and it arrived quickly. I sent pics of the parcel and how it arrived with absolutely zero padding in a massive box for a little bulb, but the other one arrived the same so. Overall the experience wasnt great for the shade dweller light, but everything else since has arrived quickly with no issues.”

Posted 2 years ago

“Everything came and wrapped perfectly, thankyou😊”

Posted 2 years ago

“Straightforward purchase and delivery - as easy as it should be. Thank you”

Posted 2 years ago

“Reviewing the item mainly, rather than the retailer. It was dispatched fast.”

Posted 2 years ago

“very good service and a reasonable description of the products and usage”

Posted 2 years ago

“Our order was delivered to the wrong address (a fault of the delivery company not Internet reptile) and your staff were very friendly and helpful throughout the process. Once we received the products for our geckos, they were great quality.”

Posted 2 years ago

“On the whole very good service but unfortunately one of the heat guards I ordered had a broken hinge and the guard itself was dented.”

Posted 2 years ago

“Sent out swiftly. Delivered a day before it was due. No dead insects would recommend”

Posted 2 years ago

“I was surprised at the size of the containers the fruit flies arrived in”

Posted 2 years ago

“no complaints, but bought 3 types of dried food, herbal, flower and fruit for my (rescued) tortoise. Apparently she wont eat dried food. cant return as have opened the herbal. any ticks i can try lol”

Posted 2 years ago

“Quick delivery and reasonable price”

Posted 2 years ago

“Quick delivery times and good stock list. I have sometimes received the wrong items but it has been promptly corrected”

Posted 2 years ago

“Very good Website and speedy delivery, only downfall in my opinion is there's no taratula section otherwise all positive :)”

Posted 2 years ago

“Speedy delivery and all insects stayed in their containers.”

Posted 2 years ago

“Very help full after my delivery went to wrong address and when I phoned up the man could not do anought for me to get it sorted I will be tell every body to shop at Internet reptiles”

Posted 2 years ago

“Products are all good.”

Posted 2 years ago

“Delivery was a bit expensive but otherwise all round was pretty good.”

Posted 2 years ago

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Internet Reptile is rated 4.8 based on 11,854 reviews