Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,452 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,452 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th May 2025

191

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Crickets arrived a week after ordering. They were securely packaged and arrived in good condition.”

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Posted 2 years ago

“Got some Cork bark, was good value and arrived on time.”

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Posted 2 years ago

“I ordered some crickets for my tarantulas. I set up a subscription so I don’t have to worry about reordering. However, I ordered the brown instead of black crickets so I went to the website to alter the subscription. Despite internet reptile telling me I can change, cancel, update my subscription at any time I was unable to alter my subscription. I had to cancel and reorder the correct items. This was a little annoying but I eventually was able to do this. Please review your ordering process so we can alter the order if we want to.”

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Posted 2 years ago

“Parcel came with items missing, I called up and they had the rest boxed and sent that day quick and helpful.”

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Posted 2 years ago

“Had a braplast 3ltr tub an 3 lids missing of my order”

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Posted 2 years ago

“10 characters”

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Posted 2 years ago

“I couldn't access my reward points on payment?”

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Posted 2 years ago

“Quick, fast delivery however quite a few locusts in my package were dead on arrival. Can’t be helped though so more than happy to use them again. Thank you.”

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Posted 2 years ago

“Ordered some live food ,It came well packaged and the crickets are in very good condition. Will order from them again very pleased.”

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Posted 2 years ago

“Arrive very quick but where a lot smaller then I expected”

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Posted 3 years ago

“Great service delivered when said, only place I can get my tortoise bedding.”

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Posted 3 years ago

“Good service, maybe the big tubs of medium locusts are a bit low on locusts.”

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Posted 3 years ago

“Very good select of goods. Next day delivery great. Team very helpful when terrarium arrived broken with replacement arranged”

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Posted 3 years ago

“The items received with quick delivery. All items intact within the packaging. However, the live food could have benefited from either being sent individually, or with better packaging. The substrate from the mealworms box was so fine, that it had all leaked out the holes in the storage box, into the delivery box. This meant it was in all the bulb packaging too, which was in the same box. This then subsequently spilled out onto the floor upon opening.”

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Posted 3 years ago

“My order seemed to disappear but was resent after I contacted asking where itcwas. Call of the wild needs thise frozen mice and chickens for the owls.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Great service with an excellent range of products”

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Posted 3 years ago

“Delivery was great, pruduct very good.”

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Posted 3 years ago

“delivered on time, box and contents were a little damaged”

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Posted 3 years ago

“Good items fast delivery”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,452 reviews