Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,394 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 19th April 2025

Katy Lamb

Internet Reptile 5 star review on 13th March 2025

Ellie Mcveigh

Internet Reptile 5 star review on 8th March 2025

Melvyn Saunders

190

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very help full after my delivery went to wrong address and when I phoned up the man could not do anought for me to get it sorted I will be tell every body to shop at Internet reptiles”

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Posted 3 years ago

“Products are all good.”

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Posted 3 years ago

“Delivery was a bit expensive but otherwise all round was pretty good.”

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Posted 3 years ago

“Very good service, delivery in a couple of days. Well packaged items including live food. Great rage of options on most products. Could improve by including better photographs of items”

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Posted 3 years ago

“Good quick delivery. All arrived alive and well. Would be easier to transfer if egg crate wasn't as large or cut in half. But would use again. Thanks”

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Posted 3 years ago

“Ordering straightforward, delivery quite quick. My only adverse comment is that the parcel (a lamp) arrived in its box inside another box which it was free to bounce around in.”

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Posted 3 years ago

“Very quick delivery”

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Posted 3 years ago

“I was impressed so good review”

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Posted 3 years ago

“Always have everything I need at brilliant prices, fast delivery and excellent customer service”

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Posted 3 years ago

“Amazingly fast delivery and prices. Sadly one of my items came slightly damaged but its still usable! Always had a good experience with this company.”

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Posted 3 years ago

“One of the tubs of food was open but otherwise all good.”

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Posted 3 years ago

“Seemless ordering, quick delivery and reasonable price. Would recommend.”

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Posted 3 years ago

“Fast delivery and well packaged”

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Posted 3 years ago

“Very good order is always on time”

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Posted 3 years ago

“Very easy to order on the website, easy to understand. Delivery was good and was kept up to date with the order.”

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Posted 3 years ago

“Ordering was quick and easy , delivery was also quick”

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Posted 3 years ago

“Delivered on time and I’m working condition, unlike Amazon, they don’t go overboard with the packaging which is nice”

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Posted 3 years ago

“Good sale on when purchasing the light for my gecko. Had no issues with the website, ordering or delivery.”

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Posted 3 years ago

“I rarely review anything, however after seeing some of the negative reviews about this company, I'd like to share our experiences. In the past couple of months (over what I assume is probably one of their busiest times of the year with Christmas) we have made 3 separate orders with Internet Reptile. These all arrived faster than expected using the free delivery option, well packaged and in perfect condition. Whilst I can't speak for others as I have no first hand experience with the customer service team (the subject of many of the negative reviews) I can easily say we have been very impressed, and the only reason this is a four-star review is because no company can ever be perfect.”

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Posted 3 years ago

“Quick delivery, good condition of the live food.”

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Posted 3 years ago

Internet Reptile is rated 4.8 based on 12,394 reviews