Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,392 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,392 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 19th April 2025

Katy Lamb

Internet Reptile 5 star review on 13th March 2025

Ellie Mcveigh

Internet Reptile 5 star review on 8th March 2025

Melvyn Saunders

190

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Algood but you should email the costumer when it's been delivered an picture so I can see .”

Helpful Report

Posted 1 year ago

“This is my first time ordering anything online for my reptiles! I ordered a uvb light heat bulb and some feeders/cleaning crew! Overall happy with the time off delivery was very speedy to be received and dispatched as I’m writing this review I have not got it yet but hopefully will soon! Will write a new review when my product arrives!”

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Posted 1 year ago

“It was very useful and helped me acquire my light bulb however the tracking off the parcel wasn’t very helpful as it was a asps sort of situation”

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Posted 1 year ago

“livefood dispatched separately from other items (in a rather posh looking box for livefood, i might add). Non-livefood items were fine. Waxworms were good. Small locusts arrived fine if in a bit of a sluggish condition - unfortunately despite adding fresh titbits they didn't seem to last long. Might not have been anyone's fault in particular. Quick dispatch.”

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Posted 1 year ago

“Very good products, good price on the items that I compared and very quick delivery. The only reason I have marked as 4 stars not 5 is there was a mistake on my end when ordering and wanted to remove an item before shipped which they wouldn't do. It was absolutely fine returning and promptly refunded me but could have saved return postage cost by removing off order before dispatched. Otherwise great and will happily use again based on price and products.”

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Posted 1 year ago

“allways fast to send out orders”

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Posted 1 year ago

“Internet reptile is very good. A little disappointed with the spring tails. Have Brought from them before and the tub is teeming with them. This time could only see 2. I know there tiny but compared to previous orders there doesn't seem to be many at all. Fast delivery as always.”

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Posted 1 year ago

“Ordered a bird lighting tube. It arrived within a few days in good condition. Only negative was that I was not informed that it had been dispatched so was unsure if it was on its way or not”

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Posted 1 year ago

“Bought an item which was faulty. However they responded quickly to my query and I have since returned the order easily and awaiting a replacement. Helped me initial choose the right item for my tortoise. Great service”

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Posted 1 year ago

“I received a vivarium which had a damaged part (probably down to deliverers rather than at point of packaging). This was replaced very quickly. All items have been dispatched promptly. Can’t comment on longevity of products yet.”

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Posted 1 year ago

“Good prices, all items as expected and reasonable delivery time.”

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Posted 1 year ago

“Got everything I need!”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“The customer service is great and fast and they are very quick to solve the problem. not had any problems, till recent with their Live food. but that is from the breeder which Internet Reptile are quick to refund/replace if the Live food is not up to good standard.”

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Posted 1 year ago

“Very good would buy again”

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Posted 1 year ago

“Great service couple.of issues but resolved”

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Posted 1 year ago

“Good service but would be better if yous could deliver on a weekend as I work Monday to Friday and can’t always be in for delivery I have to then get it delivered to somewhere else but can’t always rely on others to be in for MY DELIVERY which means sometime I run out of live food for my lizard on Friday I then have to wait till Tuesday for my order”

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Posted 1 year ago

“Product is as described and fast shipping but unfortunately packaging wasn’t sufficient and turned up dented and I had to push all the dents out”

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Posted 1 year ago

“The product I need is always available. Service very good.”

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Posted 1 year ago

“I have ordered from Internet Reptile a lot and have not had an issue. They are always quick to dispatch and answer any questions. I would recommend this company”

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Posted 1 year ago

Internet Reptile is rated 4.8 based on 12,392 reviews