Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,615 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good products and good range, shame a lot of things are often out of stock with no “notify when back” option”

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Posted 1 year ago

“Very good prices however I have had issues in the past with missing / wrong items.”

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Posted 1 year ago

“Interet reptiles is a brilliant place to order reptile supplies however sometimes the shipments can take longer than expected”

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Posted 1 year ago

“its normaly good value for money has a lot of deals and benafits”

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Posted 1 year ago

“We bought a bearded dragon set up, prompt delivery however was damaged in several places. Part of the rear panel was snapped off, plastic rail cracked and slight damage on the corner of the top panel. Reported to internet reptile who did offer a replacement however agreed to receive replacement rails and a voucher.”

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Posted 1 year ago

“Very impressed, no dead bugs!!”

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Posted 1 year ago

“Only given 4* as the the oak tronchos was broken into several pieces on arrival, internet reptile issued a returns label but I couldn't be arsed to mess about returning. So shall not be ordering anymore branches from them. The risk of them arriving intact is too high in my opinion due to the lack of care from courier services”

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Posted 1 year ago

“Products were as advertised and packaged carefully. There was an issue with the first delievery (my fault) but support was quick to respond and help me resolve the issue.”

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Posted 1 year ago

“Usually very reliable and good quality insect.”

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Posted 1 year ago

“Great prices and delivery!”

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Posted 1 year ago

“Very quick and easy”

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Posted 2 years ago

“Happy with order other than one bag had been opened and was taped shut. Would’ve preferred a new bag that hadn’t been opened.”

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Posted 2 years ago

“Hi, there was nothing wrong with the goods but the delivery driver left them at our local post office and as I’m disabled by the time I got a lift to collect them they were thawing. I had to throw the rats away.”

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Posted 2 years ago

“Algood but you should email the costumer when it's been delivered an picture so I can see .”

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Posted 2 years ago

“This is my first time ordering anything online for my reptiles! I ordered a uvb light heat bulb and some feeders/cleaning crew! Overall happy with the time off delivery was very speedy to be received and dispatched as I’m writing this review I have not got it yet but hopefully will soon! Will write a new review when my product arrives!”

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Posted 2 years ago

“It was very useful and helped me acquire my light bulb however the tracking off the parcel wasn’t very helpful as it was a asps sort of situation”

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Posted 2 years ago

“livefood dispatched separately from other items (in a rather posh looking box for livefood, i might add). Non-livefood items were fine. Waxworms were good. Small locusts arrived fine if in a bit of a sluggish condition - unfortunately despite adding fresh titbits they didn't seem to last long. Might not have been anyone's fault in particular. Quick dispatch.”

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Posted 2 years ago

“Very good products, good price on the items that I compared and very quick delivery. The only reason I have marked as 4 stars not 5 is there was a mistake on my end when ordering and wanted to remove an item before shipped which they wouldn't do. It was absolutely fine returning and promptly refunded me but could have saved return postage cost by removing off order before dispatched. Otherwise great and will happily use again based on price and products.”

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Posted 2 years ago

“allways fast to send out orders”

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Posted 2 years ago

“Internet reptile is very good. A little disappointed with the spring tails. Have Brought from them before and the tub is teeming with them. This time could only see 2. I know there tiny but compared to previous orders there doesn't seem to be many at all. Fast delivery as always.”

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Posted 2 years ago

Internet Reptile is rated 4.8 based on 12,615 reviews