Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,589 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,589 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 16th August 2025

193

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived quickly and well packaged.Good quality items,will definitely buy again from Internet Reptile when I need anything for my tortoise”

Helpful Report

Posted 3 months ago

“Very good products and high quality. Came so fast considering i ordered standard delivery. The delivery drivers listened when i asked them if they could deliver it to a neighbour. Everything was also very well packed, Did not have a problem. 100% reccomend”

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Posted 3 months ago

“Ordered 2 arcadia tube lights, came really well packed, and delivered on time. Would definitely use" Internet Reptiles" again. Kept me up to-date on my delivery. Would highly recommend. Paul.”

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Posted 3 months ago

“swift delivery and good products”

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Posted 3 months ago

“Orders arrived fairly quickly. Still waiting on a reply for the faulty T5 shade dweller uvb lamp I returned. Would've given a 5 star rating but heard nothing in return. Everything else was perfect.”

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Posted 3 months ago

“Absolutely brilliant thermostat the digital display helps keep a eye on temps and it's accurate to the degree.”

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Posted 3 months ago

“Shocking customer services when speaking to the people in the shop over an online order also almost impossible to talk to anyone regarding online orders. I can honestly say I will not be ordering again from this company. A shame because the quality of the bugs was good.”

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Posted 3 months ago

“Really rate this company! Their prices are competitive and delivery is quick. I needed to email them for something and they were really quick to respond. I will definitely be using this company again!”

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Posted 3 months ago

“Despatched super quickly, great products at great prices!”

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Posted 3 months ago

“Fast delivery, but one item came damaged already, I have emailed but I’m assumed they don’t work on weekends so im waiting a while for them to get back, that or they are very slow”

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Posted 3 months ago

“excellant service.. Quick, well packaged and all alive and well”

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Posted 3 months ago

“Great value and turned up very well packaged.”

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Posted 3 months ago

“very fast highly recommend everything was perfect”

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Posted 3 months ago

“Brilliant company Items well packaged, everything survived and healthy Would recommend It's hard to get reliable sources when comes to these things Great service thank you!”

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Posted 3 months ago

“The package came very quickly, and the items were great quality for a lower price than in most local pet shops.”

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Posted 3 months ago

“Fast delivery and great range of products.”

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Posted 3 months ago

“Great service and prices.”

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Posted 3 months ago

“Excellent in all ways. Good value live food, arrived quickly and in good condition.”

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Posted 3 months ago

“I always buy all my reptile food and reptile items from internet reptiles The food always arrives fresh and lasts a long time. I would definitely recommend them.”

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Posted 3 months ago

“The large bowls I ordered are just right for my snakes to drink or have a bath in if they want. They are very stable in the vivs and hold a fair bit of water. Delivered fairly promptly. I'm very pleased with them.”

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Posted 3 months ago

Internet Reptile is rated 4.8 based on 12,589 reviews