Internet Reptile Reviews

Name: Internet Reptile
Address: 10 Quayside Court, Road 2, Colwick, Nottingham, Nottinghamshire
Rating: 4.78

4.8 Rating 12,883 Reviews

95 %

of reviewers recommend Internet Reptile

4.8

Based on 12,883 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Internet Reptile:

Internet Reptile is a market leading reptile company supplying everything for reptiles and exotic pets. With industry leading prices, unrivalled customer service and a dedicated team of expert breeders and keepers available to visit in store 7 days a week; look no further for your latest purchase to treat your pet or even choose a new pet.

Visit Website

Phone:

0115 8377877

Email:

support@internetreptile.com

Location:

10 Quayside Court,
Road 2, Colwick,
Nottingham
Nottinghamshire
NG4 2SR

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Internet Reptile 5 star review on 5th July 2026

195

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a brilliant store for reptile owners, they have a great selection of stock and live foods, the staff are really friendly and helpful too. I'd highly recommend”

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Posted 1 month ago

“Great service great product. Good price”

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Posted 1 month ago

“Excellent store. Order arrived perfectly and so quickly.”

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Posted 1 month ago

“Asked them how big the baby calci worms are and if they would be the right size for my 2 month old beardie, they were super ambiguous. Then I emailed them again asking about how big the large cacli worms are more than a week and a half ago and no response. The biggest calci I had found was like 2mm long if that.”

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Posted 1 month ago

“Great shop, both online and in store, large variety of products.”

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Posted 1 month ago

“Easy to navigate the site. Lots of different items to choose from and at relatively good prices. My only negative is lack of communication when emailing them about advice or information on products.”

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Posted 1 month ago

“First class nothing more to say, thanks I will order with you again.”

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Posted 1 month ago

“Poor customer service.”

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Posted 1 month ago

“Amazing service, super fast delivery. Perfect. Will definitely shop again”

Internet Reptile 5 star review on 14th September 2026

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Posted 1 month ago

“Excellent quality, healthy live food. Tracked and delivered on schedule. Recommended.”

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Posted 1 month ago

“I got 4 small house plants out of which 2 were almost withered that I couldn't retrieve them”

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Posted 1 month ago

“Had a problem with delivery and order had defrosted.. emailed and was refunded, problem was dealt with quickly and professionally . I've always been happy with products from them.”

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Posted 1 month ago

“As always, fantastic, fresh live foods. Delivered on time as always. Plus you earn points on purchases then can use when you want to get money off orders. Brilliant. 10/10”

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Posted 1 month ago

“Im really impressed with my latest delivery; obviously the weather has been hot and my bugs demand for water has gone through the roof. IR are one of the cheapest suppliers around and dont up their postage costs to the customer by being extremely reasonable - I went for standard delivery and wasnt expecting anything to arrive for a number of days but next day they were here. I added some reduced 'older' bugs to my order out of interest and they are fab- lovely size, nice and heathly and according to my dragon very nice as well! Its a bit like the TooGoodToGo options for Lizards! Very happy customer as ever, thank you.”

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Posted 1 month ago

“I purchsed a couple of items, a light bulb and a bag of locusts. All arrived in perfect condition and as described. Ordering was really easy on the website and delivery was as expected, I will use Internet Reptile again and have done in the past many times.”

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Posted 1 month ago

“Brilliant company , everything I need for my little tortoise & more , keeping him living a life of luxury .”

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Posted 1 month ago

“Products arrived quickly.”

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Posted 1 month ago

“Always a pleasure buying from you guys I highly recommend”

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Posted 1 month ago

“Absolutely no1 reptile go to online store for every thing I need plus prices are stunning”

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Posted 1 month ago

“This was my first purchase from InternetReptile. The website is very clear and easy to use. The prices are very competitive and delivery was quick. I did however, have one item missing - a UVB lighting tube. Whether it was missing from the order or taken during delivery I cannot say, although my package did look like it had been tampered with. I contacted the internet reptile team and they resolved the issue immediately without any unnecessary discussion by sending the missing part on next day delivery, which was very much appreciated. Ergo, I can say I am very happy with this company and will certainly use them again.”

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Posted 1 month ago

Internet Reptile is rated 4.8 based on 12,883 reviews