Shocking service. Sent a tube light in inadequate packing and it arrived smashed. Ordered a tiny box of live food for £2.00 at the same time. Refunded the light bulb but refused to refund the p&p in full or part even though the packaging was poor because of the live food!!!! Will not use again!!!! Charging £4.95 p&p and didn't even use a reinforced tube, just a flimsy old used box.
3 years ago
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