Though part of the order was marked as in-stock with 28 remaining at checkout when paid and confirmed, i received no notification that part of my order had been removed until I had a paypal refund for the amount 2 days later out of context, and then saw myself that it was missing from the dispatch email sent the next day; still with no specific notification or mention that I wasn't getting everything I ordered. On-top of that part of the order had a fully bent suction pad which I had to fix myself with a hairdryer, though it's hard to tell if that's a fault of storage/packaging on internet reptiles part or the product itself.