***JAMES GIFFEN*** James: [14:27] Hello Marten. My name is James. How can I help you? Marten: [14:27] How do I register? James: [14:27] please see link [14:27] http://www.interparcel.com/new_account.php Marten: [14:28] thanks - i will do that. For your reference I cannot find a link to that on your web site, where is it? James: [14:30] when you place your first order, the link will show Marten: [14:31] Did that last night, didn't see any link? Where should it show please? James: [14:32] it is on the final page or ordering, but if you click on the link i gave you can create an account Marten: [14:36] Ok, I have made an account with your link thanks. My humble opinion for feedback: that's not a great place to hide the register option. To much else to check when placing an order, and once done and page closed seems you can't get it back. Maybe I was tired and inattentive, but surely the option to register should be obvious on any page? Thanks for your help [14:37] Ok so I'm logged in to my account now. The order I placed last night doesn't show? [14:39] From my welcome email: "Remember, you must make sure you're logged in before you book your courier service to benefit from your account." Seems not possible to do that? James: [14:40] can i have the order number and your emai Marten: [14:41] order xxxxxxxx email xxxxx@xxxxx.co.uk James: [14:41] i have added this order to your account Marten: [14:42] Many thanks James. Will you please pass on my comments for feedback? James: [14:42] yes i will, although you can leave feedback on this link [14:42] If it is not too much trouble may I ask that you spend just a few minutes completing a review on our Trust Pilot site, using the following link: http://www.reviews.co.uk/reviewcollector?store=e44a045fd42b7e450f0554f33df0b073 Could you mention my name within the review so that my managers can see this. Marten: [14:43] certainly will - just "James"? James: [14:43] james giffen [14:43] thank you Marten: [14:44] Ok will do thanks again James: [14:44] your welcome and thank you for doing the review ***JAMES GIFFEN***