My parcel was expected to arrive in 3 working days, however it sat in the Spanish depot for weeks with no communication. After my enquiry, I was informed there was insufficient paperwork. I was asked to produce an invoice which I didn't have as it was a present with no cost involved. Finally, after almost 6 weeks the parcel was returned to me, the sender. So I had the expense of sending a parcel to myself. Improved information when packaging re paperwork would be very helpful.
3 years ago
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