Parcel was not delivered, i was told undeliverable, then it was diverted by the customer, but she says not and tha it has been returned. Tracking in Ebay showed that it was delivered, so i never knew there was a problem. Now they say i don't get a refund on the despatch costs or my lost parcel. Very poor service and breach of contract. Shocking that they can treat people like this.
3 years ago
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