Booked and paid for parcel to be sent to my mum for Christmas. Handed parcel over to courier next day, it's been 11 days now with no tracking updates not even collection scan. Interparcel can't tell where it is . Saying courier hasn't collected it even though I have cctv footage which shows me handing parcel to courier. Absolute robbers. Not helpful atol. Very poor costumer service.
5 months ago
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