I have been using Interparcel for approximately 14 years now and aside from the very rare occasion when a delivery is delayed due to customs or is not delivered due to recipient not being in, I have been very happy with the service provided, hence the reason for being a loyal customer now for 14 years. I have recommended other friends who run their own businesses and they have also been very happy with the same services provided. all round, great service and I couldn't be happier. Even when the occasional thing goes wrong, it's dealt with efficiently and without too much complications. Highly recommended!!