I sent a GIFT to South Africa, only for the recipient to receive an email stating she needs to supply a customers invoice (which I printed and handed to driver) then was told she needed to pay R1700 in customers or the parcel will go into storage at R1500 a day! Firstly I know Interparcel is not responsible for customs but it would help when you are filling in the forms and insurance to be told how much the customs will be and then the sender has the choice to either pay or decide if it’s worth sending! ITS A GIFT AM MORTIFIED THAT RECIPIENT HAS NOW HAD TO PAY A LOT OF MONEY TO RECEIVE A GIFT!!!!!!