Using Interparcel for two companies in my family they surcharged £9.60 because we sent a (very securely packaged) shipment without packing it in a cardboard box! Despite the UPS collection agent telling us the box wasn't needed & the parcel arriving safely & securely with our customer - they wouldn't reconsider the charge & threatened legal action if unpaid. Very foolish business decision Interparcel & now they have lost my business for good. Watch out for extra charges folks!
5 years ago
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