Tracking ...GB2185159306 INTERPARCEL used TUFFNELLS Paid for a collection OF MY LARGE PARCEL 4m x 25cm x 25cm and delivery service......they take the money and then do not want to know the booked collection did not get delivered. I emailed and telephoned repeatedly my answer was... WE ARE LOOKING INTO THE MATTER The parcel is a return and until the shop receives the parcel I will not get my refund. The refund due is £350 so I’m very upset that this is being handled so carelessly can anyone out there offer me some advice please as I need to recover my money desperately, tracking says ...5th June booked 16 June out for delivery ...23 June problem with shipment.... 7 July shipmen5 closed When I telephone interparcel they say matter closed ... I am registered blind and rely heavily on other people and their honesty ...is there someone out there that can give me some help. Thank you