Absolute joke!!!! A very unreliable service - I paid for 24hr express delivery but they didn't even collect my parcel until 28hrs after I Ieft it at the drop off point.
I placed my order on the Interparcel website on Monday morning and it is now Wednesday - the item has yet to be delivered to my customer which reflects badly on me.
Contacted customer services and were provided with an opportunity to resolve the problem and couldn't care less. My loss, not their problem. I received a patronising and condescending email from Laura at Interparcel, were she actually CAPITALISED certain words in her response - I guess for my benefit in case I was stupidly under the impression that 24hrs delivery meant it would be DELIVERED WITHIN 24 HOURS, and not 2-3 days later!
4 years ago
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